Helpcenter - Frequently asked Questions
Here you will find answers to questions that are asked frequently. If you do not find what you are looking for, just contact us.Questions according to your search (6 Results )
Shipping costs are automatically calculated at checkout based on your location. Within Germany, we often offer free shipping abov...
Yes, once your order has been shipped, you will receive a shipping confirmation by email including a tracking number. You can use...
We currently ship to many European countries as well as selected international regions. Available shipping destinations will be d...
If you are not at home during delivery, another delivery attempt will usually be made or your package will be left at a nearby pi...
Orders are usually processed within 1–2 business days and then shipped. You will receive a confirmation once your order is on its...
Changing the shipping address is only possible if your order has not yet been shipped. Please contact our support team as soon as...