Helpcenter - Frequently asked Questions
Here you will find answers to questions that are asked frequently. If you do not find what you are looking for, just contact us.Questions according to your search (5 Results )
Contact our support team to initiate the return process and receive further instructions.
You usually have 14 days after receiving your order to return an item.
Return shipping costs may be covered either by the customer or the shop, depending on the case.
Refunds are usually processed within 5–10 business days after receiving the returned item.
Items must be returned unused and in their original packaging.