Helpcenter - Frequently asked Questions
Here you will find answers to questions that are asked frequently. If you do not find what you are looking for, just contact us.Questions according to your search (5 Results )
Contact our support team to initiate the return process and receive further instructions.
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April 22, 2026 08:13
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You usually have 14 days after receiving your order to return an item.
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April 22, 2026 08:13
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Return shipping costs may be covered either by the customer or the shop, depending on the case.
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April 22, 2026 08:14
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Refunds are usually processed within 5–10 business days after receiving the returned item.
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April 22, 2026 08:15
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Items must be returned unused and in their original packaging.
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April 22, 2026 08:16
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