Our extension offers a comprehensive and sophisticated customer loyalty program.

Customers can earn points through specific actions:

• Orders in the shop (dependent on sales/revenue)
• Shop registration
• Refer a friend (integration with our extension Refer a Friend)
• Birthday (integration with our extension Birthday promotion code)
• Newsletter subscription
• Filling in custom fields for the first time

By collecting points, customers can advance through multiple tiers, using a global configurable tiered system from "Bronze" (standard tier) -> "Silver" -> "Gold" -> "Platinum". This tier system can be individually customized (uniform for all sales channels) and extended.

The higher the tier, the better the benefits the customer receives, such as a higher permanent discount or more points.

• Discounts on your purchases (variable depending on the customer's level/tier)

Collected points expire after a predefined period. This motivates customers to remain active and continue ordering. The accumulated bonus points cannot be redeemed in the shop but serve exclusively to reach the individual tiers.

Additionally, "Booster Weeks" can be created, lasting for a certain period, to encourage customers to collect more points. This allows marketing to award, for example, double points per action during specific weeks.

The extension leverages several standard Shopware processes to make configuration as straightforward as possible.